Appointment Information

	BUSINESS HOURS: Monday-Friday 7 a.m. - 5 p.m., Saturday 7 a.m.-Noon. We Are Closed Sundays & Major Holidays. PLEASE NOTE: We cannot commence work on your vehicle until you have given us authorization to do so. See our Customer Protection message below.
	APPOINTMENTS: Hometown Service Center accepts walk-ins for oil changes, time/manpower permitting. For larger jobs, an appointment is a good idea. Call our service desk at (614) 895-8069 or use an option below. All appointments will be verified by phone, so make sure your phone number is included.
	FAX MACHINE or 24-HOUR KEY DROP BOX: You may also fax your appointment request or use or 24-hour key drop box. Download this form and fax it to (614) 895-2110 or place it in our drop box according to posted instructions. Please make a copy for your records & lock your vehicle. Additional two-part forms are available on-site.
	E-MAILING YOUR APPOINTMENT REQUEST: To make an e-appointment, click here. You should hear from us shortly after you make your e-appointment. If you do not hear from us please call our service desk at (614) 895-8069. If you experience difficulty making an e-appointment, contact our webmaster.
*CUSTOMER PROTECTION - IMPORTANT - PLEASE READ CAREFULLY* We Comply Strictly With State of Ohio Law: You have the right to an estimate if the cost of repairs or services which you are requesting will be more than $25.00. Your bill will not be higher than the estimate by more than 10% unless you approve a larger amount before the repairs are finished. Ohio law requires us to give you a form so that you can choose either a written, oral, or no estimate. You also have the right to inspect and/or request your parts returned unless they are subject to warranty. Estimates are binding for 5 business days. Please be sure to indicate your method of receiving an estimate when making an appointment.
ACCEPTED METHODS OF PAYMENT: To avoid confusion, inconvenience & embarrassment, please make sure you have made provisions to pay for your repairs prior to authorizing the work. We do not accept post-dated checks & we do not set up private term payment. We have a gift certificates available, discount programs & we do work with the W.A.R.M. program. We gladly accept the following methods of payment:

Check Credit_cards

Content on this page requires a newer version of Adobe Flash Player.